Returns & Warranty Policy

At Rushmore Rose USA, we are proud to craft high-quality, American-made flags that you’ll cherish and fly with pride.

To ensure your peace of mind, we offer a clear and simple 30-day money-back guarantee and a limited warranty for manufacturing defects.

Here’s How It Works

Step 1: Contact Us
If you believe your flag has a manufacturing defect, send an email to info@rushmoreroseusa.com with details and photos of the issue.

• For manufacturing defects reported within 30 days, we’ll send you a replacement free of charge—no need to return the item.
• If you’ve changed your mind and no longer want the product, let us know. We’ll provide instructions for returning the unused flag (return shipping fees apply).

Step 2: Return the Item (if applicable)
Ship the unused flag with its original packaging to the address we’ll provide. Make sure the return is initiated within 30 days of purchase for a refund.

Important Details to Remember

• Warranty for Defects Only: Our flags are designed for durability, but extreme weather events (e.g., hurricanes, severe storms) and general wear and tear are not covered under our warranty. If you place your flag in outdoor conditions, exposure to the elements may naturally impact its lifespan.
• 30-Day Return Policy: Returns are accepted only for unused products purchased directly from Rushmorerose.com / Amazon or Walmart 
• Refund Process: Refunds will be issued to the original payment method upon inspection of the returned item.

Flags are outdoor products exposed to varying conditions. To ensure fairness, our 30-day guarantee covers only manufacturing defects. We are unable to replace flags damaged due to extreme weather or extended outdoor exposure.

Thank you for choosing Rushmore Rose USA. We are honored to help you celebrate your patriotism with our beautifully crafted flags.