Top quality
Returns & Warranty Policy
At Rushmore Rose USA, we are proud to craft high-quality, American-made flags that you’ll cherish and fly with pride.
To ensure your peace of mind, we offer a clear and simple 30-day money-back guarantee and a limited warranty for manufacturing defects.
Here’s How It Works
Step 1: Contact Us
If you believe your flag has a manufacturing defect, send an email to info@rushmoreroseusa.com with details and photos of the issue.
- For manufacturing defects reported within 30 days, we’ll send you a replacement free of charge—no need to return the item.
- If you’ve changed your mind and no longer want the product, let us know. We’ll provide instructions for returning the unused flag (return shipping fees apply).
Step 2: Return the Item (if applicable)
Ship the unused flag with its original packaging to the address we’ll provide. Make sure the return is initiated within 30 days of purchase for a refund.
Important Details to Remember
- Warranty for Defects Only: Our flags are designed for durability, but extreme weather events (e.g., hurricanes, severe storms) and general wear and tear are not covered under our warranty. If you place your flag in outdoor conditions, exposure to the elements may naturally impact its lifespan.
- 30-Day Return Policy: Returns are accepted only for unused products purchased directly from Rushmorerose.com / Amazon or Walmart
- Refund Process: Refunds will be issued to the original payment method upon inspection of the returned item.
Flags are outdoor products exposed to varying conditions. To ensure fairness, our 30-day guarantee covers only manufacturing defects. We are unable to replace flags damaged due to extreme weather or extended outdoor exposure.
Thank you for choosing Rushmore Rose USA. We are honored to help you celebrate your patriotism with our beautifully crafted flags.
Customer Reviews
Overall rating: 4.9 / 5 from 5549 reviews.
Flag came quickly and as described.
Nice flag
Some years ago I ordered a telescoping flag pole "kit" which was to include a flag. What arrived was a Sectional flag pole MADE IN CHINA, and no flag. The company claimed to be "veteran owned", and did NOTHING to address my issues. Made me wonder what they were "veterans" of!! Recently, I ordered a flag, made in America, by patriots! Love this flag and will fly it proudly when I get a flagpole! Sincerely, Michael McLaughlin Hamilton, Montana
Looks and works great
I got my flag really quick after placing my order. Great deal on the flag.
Great quailty flag and fast delivery. Thanks
thumbs up!!
Waiting for a solar light, it’s coming RDF
Such a vibrant flag! And you can tell it’s a really good quality. We live in a really windy place and it’s already holding better than others we have bought!
It's very durable and well made. Thanks
Very pleased with the cover. High quality and made exceptionally well. The item is definitely as described. If you’re in need of a tv cover you won’t be disappointed. In the future I will I will try their flags also.
Very good product and service
It was good.
Just what we ordered
Love our flag that we bought! Came in very quick and the delivery was smooth. Will definitely recommend to others in the future!
Very happy with my flag. It looks great and very good quality. Thank you
Great quality so far. Seems to made better than past flags I have bought.
This flag was just as described and good quality.
Great quality! Just as pictured- well made. Arrived in just two day- excellent!
It’s only been flying for a week, but I love the vibrant colors and quality stitching. Time will tell how it holds up in the Phoenix sun and wind.
Great experience from start to finish. Beautiful flag
Just great flags!
Very well made!!
One of a kind look,easy to install, and the 360' light on my flag,highly recommend this light to all !
Love the material
Loved your American flag! Flying 2 at our home.
The flag is very well made, looks great in front of our house
Poly flag was sturdy and arrived quickly. Wil order again. Best price anywhere.
very good quality
Super well made and works great!
Quality is wonderful !
Second flag from this company. The first one was outside for 365 days a year for over 3 years. I live in Tampa, FL, so it's hot sun, rain, and wind. Great Flags
Fast delivery and beautiful
awesome product
The flags I've had in the past don't compare to the heavy-duty quality of my new flag. I expect it will last a great deal longer. I love it.
Great service and quality. Definitely will be back soon. USA
Great flags, fast shipping.
The flag is beautiful.
Beautiful flag